In the chaos of today's economy, it is rare that we are treated to any good news or hear of any signs of improvement. It seems that anything we hear is how the sky will soon fall, and how there is nothing we can do about it. Even the slivers of good news that manage to slip through the cracks and make it to public view, are reported with a grain of salt and cynicism as if we should not get our hopes up.
However, despite all the bad news out there and the doom on the horizon, I have noticed something shifting to the forefront of business of late. While major national companies are reporting record lows as far as income and sales, I know several local mom and pop type stores that are reporting record highs in sales. And it's all across the board. Anything from a hand made jewelry store, to a local hardware store. So, it's not like it's one particular area where these businesses are thriving, there all completely unrelated.
Is it simply a case of the lack of competition, or is it something more? When the economy is doing well, everyone wants a piece of the action and tries to get their hand in the race. When times are hard, frightened investors sit on the sidelines while the brave of heart sometimes throw caution to the wind and prevail where others fear to tread.
Is it that the consumer has become more irritated with the national chains that rarely live up to the hype? Are we just tired of standing in long lines for someone to treat us as if we are a burden to them for ringing up our products? Are we tired of going to Lowe's when we are working on a project only to find out that the people we came to for help know less about our issue than we do? Or is it a case of the cream rising to the top as it always does?
I can't say that this is a national trend. In fact, in many ways I assume that it's not. However, I can say that here in Columbia and the surrounding areas, it's a trend I have begun to notice with more frequency. It's also a trend that I for one hope continues. It's no secret that the mom and pop stores of the world have for the most part taken a back seat to the national powerhouses and their endless budget. Is this a shift to return to our small town mentality when consumers had a relationship with the individuals that provided them a service? Or, is it just a fluke, that will eventually go away with time?
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JL Boney, III - Columbia, SC Realtor - Russell and Jeffcoat Realtors
I specialize in Columbia, SC real estate and the surrounding areas, including Blythewood, SC, Kershaw County, Fairfield County, and Lexington, SC. If you are in the market to buy or sell a home in Columbia, SC or any of the surrounding areas, I would love the opportunity to speak with to see how I can help. Thanks for reading and feel free to contact me if I can be of service to you.
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JL...In my travels I have found the mom and pop stores are much more prevelent in the rural areas. I have seen a trend of more of these small businesses starting up and trying to make a go of it! For some I think it's out of neccessity
JL...
I don't know what causes it, but we have been going to local stores to shop, and we eat at local places more and more ... maybe we are turning against the notion of uniformity!
Bill- I hope the trend continues and that they do well. I think that most people want to own their own business and I would like to see them do so.
Richard- It's a beautiful sight in my opinion. We frequent local businesses as often as possible.
JL- I think that the customer care from the mom & pop's is on a total different level. That is probably why they are doing well. People are tired of going into the large chains and not finding anyone to help or answer questions.
Being that I live and work in a small town I feel guilty buying things anywhere but The Colony.
My husband is a small business owner in Chester County. His company simply can't compete with the prices of the big stores. However, they can't compete with the quality of work and the customer service that he provides. Because of this, I always try to frequent mom and pop stores over big chains whenever possible. I'm glad to here they are making a comeback.
Lori- This is what I believe is the cause of their success. It's certainly why my wife and I would rather deal with local store than chains.
Mel- It pays to spend money at home.
Susan- I would rather pay more to be satisfied than get a discount product at a discount price.